Shipping policy
Shipping Policy
Free Shipping on All Orders
We are pleased to offer free standard shipping on all orders, no minimum required! This applies to all domestic orders.
Processing Time:
All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays. Please note that during high volume periods (e.g., holidays), shipping may be slightly delayed. You will be notified if there are any delays with your order.
Shipping Rates & Delivery Estimates:
Free Standard Shipping: 5-12 business days
International Shipping:
We offer free international shipping to select countries. Please note that international shipping times may vary based on your location. Additional customs duties, taxes, and fees may apply, and customers are responsible for paying these charges upon delivery.
Order Tracking:
Once your order has shipped, you will receive a shipping confirmation email with tracking information (if applicable). You can use this tracking number to monitor the progress of your shipment.
Shipping Restrictions:
Please note that we do not ship to P.O. Boxes or military addresses (APO/FPO). If you are in a location where we do not ship, please contact us, and we will work with you to find a solution.
Lost or Damaged Packages:
We are not responsible for lost or damaged items once they have been shipped. However, if your package is lost or damaged, please contact the shipping carrier directly or reach out to our customer support team for assistance.
Address Changes:
Please ensure that your shipping address is correct at checkout. If you need to change your address after placing an order, please contact us immediately. We cannot guarantee that we can modify the shipping address once the order has been processed.
Contact Us:
If you have any questions about shipping or need further assistance, please don’t hesitate to contact us at
Shipping Policy
Free Shipping on All Orders
We are pleased to offer free standard shipping on all orders, no minimum required! This applies to all domestic orders.
Processing Time:
All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays. Please note that during high volume periods (e.g., holidays), shipping may be slightly delayed. You will be notified if there are any delays with your order.
Shipping Rates & Delivery Estimates:
-
Free Standard Shipping: 5-7 business days
-
Expedited Shipping (Paid): 3-5 business days
-
Express Shipping (Paid): 1-2 business days
International Shipping:
We offer free international shipping to select countries. Please note that international shipping times may vary based on your location. Additional customs duties, taxes, and fees may apply, and customers are responsible for paying these charges upon delivery.
Order Tracking:
Once your order has shipped, you will receive a shipping confirmation email with tracking information (if applicable). You can use this tracking number to monitor the progress of your shipment.
Shipping Restrictions:
Please note that we do not ship to P.O. Boxes or military addresses (APO/FPO). If you are in a location where we do not ship, please contact us, and we will work with you to find a solution.
Lost or Damaged Packages:
We are not responsible for lost or damaged items once they have been shipped. However, if your package is lost or damaged, please contact the shipping carrier directly or reach out to our customer support team for assistance.
Address Changes:
Please ensure that your shipping address is correct at checkout. If you need to change your address after placing an order, please contact us immediately. We cannot guarantee that we can modify the shipping address once the order has been processed.
Contact Us:
If you have any questions about shipping or need further assistance, please don’t hesitate to contact us at support@lunavre.com or visit our Contact Us page.